Let’s face it. Your website is a big deal. Your website represents you, but when a prospective customer is on your website, simply put, you’re not there. You’re not sitting with you customer seeing their interactions. You’re not seeing their frustrations and disappointments. And certainly – calling you and telling you about their experience isn’t a priority for your busy prospect. But just because you’re not seeing the issues your customers are having, that doesn’t mean those issues aren’t having a negative effect. Here are three reasons why a bad website is killing your brand. Reason #1: Your customers assume […]