From navigating supply chain issues to keeping up with changing customer demands, surviving an economic downturn as a WooCommerce store is serious business. If you’re too slow to act, you might be putting your business up for sale faster than you think. If you pivot without a clear strategy, you might be putting a serious drain on your company resources. But hey, it’s not all doom and gloom. By understanding how to make the most of this pivotal time in eCommerce history, you can revive sales, win over new customers, and grow into a thriving online business. Let’s take a closer […]
How to Select the Best Website Design to Improve Customer Experience
A good customer experience (CX) begins with an excellent website that conforms to the latest design standards and trends. Your website is the face of your business, but many business owners make the mistake of designing their website from their vantage point. While this may seem natural, it’s crucial to remember that visitors don’t know your business as you do. Your website might be full of content, but users will bounce if it doesn’t serve up quick and easy answers. They are also unlikely to return when they find a better UX (user experience) elsewhere. Ask yourself this question: How […]
How Customer Sentiment Analysis Improves the Customer Experience
Have you ever read a positive or negative comment about your brand and wondered why customers felt the way they did? By capturing subjective information, you can gain insight into how customers feel about you and use that information to improve their experience. This process is called customer sentiment analysis. Let’s look at customer sentiment analysis and how brands use it to improve customer experience. What is customer sentiment analysis? Customer sentiment analysis is an automated process. It analyzes conversational English in online communications to see how customers feel about a brand, service, or product. By analyzing customer social media […]
6 Essential Cybersecurity Practices for Remote Teams
As the global pandemic spread, countries worldwide had to go into lockdown to keep the virus from spreading. Many companies were left with no other option than to shift to online work. Working remotely has its benefits — employees spend less time commuting and are more productive. But there are also major security challenges. Employees who don’t take the necessary precautions can compromise sensitive information and leave their company vulnerable to cyber attacks. This article will cover essential cybersecurity practices for remote teams to follow that can safeguard your company against cyberattacks. 1. Establish a Cybersecurity Policy IT teams generally […]
How to Transform Your Brick-and-Mortar Store into an Online Business
Ecommerce isn’t the future of business, it’s the present. Research predicts that, by the end of 2021, there will be more than 2 billion online customers. Add to this the fact that Covid-19 shifted how small businesses operate and you’ll understand why so many entrepreneurs are trying hard to adapt their brands to the digital economy. This transition might be confusing for many, though. Turning your brick-and-mortar store into an online business isn’t only time-consuming, but expensive. If you don’t do it right, you’ll waste so much energy and resources on a project that’s meant to fail. Besides, as the […]
3 Actionable eCommerce Website Practices To Boost Your Sales and Conversions
While the average conversion rate for eCommerce websites is 3.5%, top-performing eCommerce sites far outstrip this meager figure, converting at a whopping 25.8%. But what makes the difference between these masters of sales and the rest of the heel-draggers? Easy — a focus on conversion optimization. Want to drive more sales this festive season? Instead of feeling around in the dark, test, measure, and analyze the website features that directly affect conversions. By doing this, you can identify the best eCommerce website practices that will optimize your site for more conversions over the holiday period. Keen to know the top […]
3 Undefeated eCommerce Website Practices That Boost Conversions
Let’s face it, carving a niche for yourself online is becoming harder. New eCommerce websites are joining the millions that already exist every day. Your first thought will be to market more just to be heard in such a competitive landscape. More visitors means more customers, after all. But online marketing isn’t exactly easy either. In fact, poor marketing is one of the main reasons why eCommerce businesses fail. Not saying you should stop digital marketing altogether. Quality marketing is crucial to your success. Instead of driving more and more prospects to your site, why not focus on converting as […]
Here’s Why You Should Care About Domain Mapping
Having your own domain name is crucial as a business owner. It enables you to establish your presence online. Think of a domain as a “storefront” where visitors can browse your products or services. Registering multiple domains makes sense from a business standpoint. But managing and setting up WordPress installations for each custom domain can be time consuming. This is where domain mapping comes in. In this article, we’ll look at what domain mapping is and why you should care about it. What is Domain Mapping? Domain mapping is the process of directing visitors from one site to another. It […]
5 Ways to Keep Your Business Data Secure in 2020
Data privacy is an issue that has come to the forefront of consumers’ minds in recent years. After data breaches from Cambridge Analytica, Equifax, LinkedIn, Target, and a handful of other global companies, consumers are becoming more conscious about how much of their data is collected, stored, and used. Businesses don’t have any excuse not to take this time to improve their data security efforts. Newly-passed laws like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) add new requirements for businesses that are storing customer data. In addition, consumers are expecting companies to step up […]
6 Common Landing Page Mistakes Sabotaging Your Conversion Rate
Landing pages are integral to increasing your conversion rates. If you are not investing much time in developing your landing page, you may be missing out on a lot of conversions. On average, the conversion rate for a B2B landing page is 13.28%. It is important to test and optimize your landing pages to see what works better for your business. When a reader lands on your page, you have only a few seconds to gain their attention. This is why it is crucial to know what makes a high-converting landing page. Studying other websites and their landing pages will […]
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