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Torque

WP Engine

How To Future-Proof Your WordPress Website In 4 Easy Steps

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Filed Under

Community

Published

November 21, 2016

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Making sure you’re one step ahead of the WordPress update merry-go-round is vital. Not only do you get to take advantage of any new functionality immediately, you’ll be doing your utmost to make sure your website is set for any future advancements in the platform. With some big enhancements on the horizon, such as the REST API, making sure your site can handle any unknown developments is key to ensuring a smooth and trouble-free future. The reality is that by thinking about and actioning some basic-level aspects, you’ll ensure your site will be future-proofed as much as possible – saving both time and […]

WP Engine Partners with SIDEKICK: An inside Look at the New Interactive Tutorials

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Featured, News

Published

July 14, 2014

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Providing excellent customer support is something that most businesses aim to achieve. Customer service not only reflects heavily on a company, but (for many businesses) it’s integral to their overall product. WP Engine has recently bolstered its customer service experience by enhancing the User Portal and partnering with SIDEKICK—a service that provides interactive walkthroughs of web apps. The improved User Portal enables WP Engine customers to more efficiently manage their installations. According to the WP Engine blog announcement, the interactive tutorials are part of the Austin-based startup’s ongoing initiative to provide exceptional customer service. The tutorials provide customers with immediate, step-by-step guidance for completing specific tasks. […]

Hosting Recommendations at WordPress.org: Time for Change?

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Community, Featured

Published

April 3, 2014

11 Comments

WordPress.org should update their hosting recommendations’ page. A few days back, I received this email from an old client of mine: “Hi Sufyan! I needed some help from you regarding WordPress hosting for my site. I’m right now hosted with Bluehost but my site has been performing very slow and keeps throwing up server error messages (I have attached some screenshots for you to look). When I write to Bluehost support about this they tell me their servers are fine and the problem is at my end. I am using the regular plugins only like Akismet and WP Super Cache. […]

Congratulations Kirby!

Filed Under

News

Published

February 5, 2014

4 Comments

Let’s congratulate Kirby Prickett, who will be leaving Torque to join the team at WP Engine. She will now be the editor of WP Engine’s blog. Kirby asked me to pass on her thanks to the contributors she worked with during her short time at Torque, saying: I am grateful to have had the opportunity to work with Michelle and the many excellent contributing writers that help make Torque such a great resource for the WordPress community. Best wishes to Kirby in her new role! Michelle Oznowicz is the Managing Editor of Torque. Whether it be directing a short film, […]

Confessions of a Reluctant GoDaddy Customer

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Community

Published

September 18, 2013

6 Comments

Yesterday, I did the unthinkable. I signed up for a year of GoDaddy hosting on their least expensive (shared) plan. The account is for testing and would hardly qualify as noteworthy, except when viewed through the lens of my background. Let me explain. A couple years ago I left the fixed hardware world, better known as shared, VPS, and dedicated servers, and set sail for the lush beaches of cloud services. During that time, and continuing today, I worked almost exclusively with Amazon Web Services, Rackspace Public Cloud, and VMware vCloud. It’s been quite a while since I had to […]

Edge Case Hosting

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Community

Published

July 25, 2013

4 Comments

“Why are they edge cases? Because they’re likely to happen in only the rarest of circumstances.” Leveraging the Pareto Principle Several years ago I was invited to assemble a team that would create a new version of an existing platform. It was a platform for car sales and real-time auctions – all for off-lease vehicles that companies like Ford Credit wanted to offload to their franchise dealers. We did what any smart team of software engineers did. We focused on the core features (the 20% that made up 80% of the use cases) in a way that would make Vilfredo […]

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