WooThemes is continuing to expand not just their product line but also their services division as well announcing a new commercial support system for WooCommerce customers.
In an email sent out this morning to early adopters, you can now get a support package that allows you access to dedicated support technicians surrounding the WooCommerce product:
Are you interested in a WooCommerce support package entitling you to access to our dedicated support technicians spanning the globe, our community forums & extensive knowledge base?
Request early beta access for this offering
Don’t worry, users who have already purchased WooThemes products still get access to our support facilities. We are wanting to beta test a new support-only offering for shop owners/developers/agencies, as well as WooCommerce users who have not purchased themes or extensions from us.
You can find out more directly on their website including their pricing tiers:
WooCommerce is fast becoming a go-to eCommerce solution for many users and developers alike. This move doesn’t necessarily surprise me as their support has also become well-known in the industry.
Is this something that you’d sign up for or recommend to others?
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