You work hard to deliver products and services your customers will be happy with. So it can be frustrating when a client voices their dissatisfaction. More importantly, negative comments could make other potential customers reconsider working with you. However, there are appropriate ways you can go about handling this feedback. With a few simple strategies, you can deal with the feedback constructively and minimize its effect on future clients. In this post, we’ll discuss the importance of responding to customer feedback. Then we’ll provide you with some tips for how you can effectively handle negative comments. Let’s get started! The […]
Torque Toons: WCUS Wapuu in St. Louis
The Torque team is heading to St. Louis this weekend for WordCamp US and we are bringing a fresh new batch of Torque Toons coloring books with us. Here’s the cover image for this year’s WCUS edition of Torque Toons.
WordCamp US 2019 Attendee Guide
WordCamp US kicks off this Friday at America’s Center Convention Complex in the heart of St. Louis. The two-day event is jam-packed with incredible speakers, sessions, and swag. Since the Torque team has been lucky enough to attend every year, we thought would pass along some advice to anyone going this year. General WordCamp Advice First, let’s dive into some general advice that applies to any event. Bring a water bottle: You will be walking a lot and might not be able to get to a drinking fountain. Wear comfortable shoes: There is a lot of standing and walking, so wearing comfortable shoes will make […]
Torque News Drop: The Torque Redesign
The Torque News Drop is a weekly report on the most pressing WordPress news. In this week’s episode of the Torque News Drop, Doc talks with Stacey Lane. Stacey is a visual experience designer with WP Engine and led the redesign of TorqueMag.io.
A Simple Guide to Help You Prepare for WordPress 5.3
WordPress is constantly changing. As a web developer, it’s important to stay ahead of updates so you can keep your clients’ sites secure and performing optimally. This matters because WordPress 5.3 is set to release on November 12, 2019. It includes a wide range of updates and new features, which may help make your job easier. Taking a look at what’s to come can give you a better idea of how you can prepare for those changes. In this article, we’ll discuss the updates that will be included within WordPress 5.3. Then we’ll provide three tips to help you get […]

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