To find more great plugins, check out Torque’s free eBook, The Ultimate Guide to WordPress Plugins. Download it here. Customer support is essential for healthy business growth; it bolsters referrals, attracts new customers, and keeps current customers happy. Support comes in all shapes and sizes—phone, email, ticket platforms, and Twitter, just to name a few. One of the more popular forms of customer support is live chat. Live chat solves problems in real time, in a efficient and cost-effective manner. Efficiency is increased in that representatives can manage multiple chats simultaneously. In addition, these conversations can be saved and later used for support […]
The Real Issue With ThemeForest
One of the most controversial companies in the WordPress ecosystem is Envato, the company that owns the theme and template marketplace, ThemeForest. ThemeForest’s best selling product category is WordPress themes, and they are a behemoth in this space. As Envato’s blog states: “In September 2014, ThemeForest was the 88th most trafficked website in the world (according to Alexa.com), at the time ahead of Netflix.” But in a poll run by Jeff Chandler of WPTavern.com, only twenty-eight percent of respondents said “ThemeForest is a great place to find a variety of good looking themes.” Fifty percent said “it is a marketplace […]
A WordPress developer on censorship in Turkey
A few weeks back, we Tweeted some news about the Turkish government blocking access to 60 million WordPress sites in an effort to block one single blog post written by a professor accusing another professor of plagiarism. Shortly after we heard from Barış Ünver, a 27-year-old web developer and Tuts+ author living in Ankara, the capital of Turkey. @TheTorqueMag WordPress is blocked too? Heh, it seems that we set the record today: Facebook, Twitter, WordPress… and even Google. — Baris Unver (EN) (@BarisUnver_EN) April 6, 2015 Torque: You mentioned some trouble you had back in 2010, could you tell us a […]
Ultimate Guide to WordPress eCommerce: Plugins and Plugin Installation
To find more great plugins, check out Torque’s free eBook, The Ultimate Guide to WordPress Plugins. Download it here. Welcome back to our series on using WordPress for eCommerce. In the first installment, we looked at the different types of eCommerce sites and customer scenarios that you are most likely to encounter. In this article, we are going to look at some favorable eCommerce plugins for WordPress and discuss their basic installation. In the next article we will take an in-depth look at the settings you need to be aware of; and then finally, in the last article, we will […]
This Week In WordPress: 04/27/2015
Have a news tip or upcoming WordPress event you’d like to share, write us at [email protected]. News Highlights: Inside Automattic’s hiring process: How Automattic hires most of its remote employees without a single voice conversation. WP Engine search: WP Engine Labs takes a crack at solving search on WordPress sites. m.website.com: XKCD’s take on mobile optimized sites. First impressions for 4.2: WordPress 4.2 is here. Here are some of our early impressions. WordPress 4.2 stored XSS: Just a couple days into its release, and researchers have discovered an exploit in which WordPress commenters can leave malicious JavaScript to take control of a server. WordPress 4.1.2 security release: A […]

2 Comments